White Smiles Orthodontics (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, how we share it, and the choices and rights available to you. It applies to our website, www.benwhitesmiles.com, our Federal Way office, and related communications, including text messaging.
Contact Information
White Smiles Orthodontics
Campus Pointe, 33507 9th Ave S Building G
Federal Way, WA 98003
Telephone: (253) 661-7228
Website: www.benwhitesmiles.com
If you have questions about this Privacy Policy, our use of your information, or your data rights, please contact us by phone or at our Federal Way office.
Information We Collect
We may collect personal information that you provide directly or that is created when you use our website, request an appointment, complete forms, or communicate with our office, including:
- Name, address, phone number, email address, and other contact details
- Date of birth, appointment preferences, and information about requested orthodontic services
- Messages you send through our website, appointment request forms, doctor-referral forms, or other online forms
- Mobile telephone numbers used to enroll in or receive our text-messaging program
- Payment, insurance, or financial information when needed to schedule care or process a transaction
- Health and treatment information you or your referring dentist share with us in connection with your care
We may also collect limited technical information automatically when you visit our website, such as browser type, device type, pages viewed, referring URL, and similar usage data used to operate and improve the site.
How We Use Your Information
We use personal information to:
- Respond to appointment requests, questions, and doctor referrals
- Schedule, confirm, remind you of, and follow up on visits
- Provide orthodontic care and communicate about treatment
- Operate our website and keep it secure
- Send marketing or promotional messages only when you have opted in, such as information about complimentary consultations, treatment options, or practice updates
- Meet legal, professional, and record-keeping obligations
Mobile Information and Text Messaging
We do not sell, share, rent, or provide mobile information to third parties or affiliates for marketing purposes. Your mobile telephone number and related messaging opt-in data are used only to deliver the White Smiles Orthodontics messaging program you requested and to operate that program (for example, to honor opt-out requests).
Message and data rates may apply. Message frequency varies. You can get help or stop messages at any time as described in our Terms & Conditions.
How We Share Information
We may share personal information with service providers who help us operate our website, forms, communications, and practice systems, and only as needed to provide those services. We may also share information with your referring dentist or other treating providers when related to your care, or when required by law.
Except as described above, we do not sell your personal information. Mobile information is not shared with third parties or affiliates for their own marketing.
Your Choices and Data Rights
Depending on applicable law, you may have the right to:
- Request access to the personal information we hold about you
- Request a correction of inaccurate or incomplete information
- Ask us to limit or stop certain communications
- Opt out of marketing text messages at any time by texting STOP
- Request information about how we have used or disclosed your information
To exercise these rights, contact White Smiles Orthodontics at (253) 661-7228 or visit our Federal Way office. We will not retaliate against you for making a privacy request.
You can also decline cookies or similar tracking in your browser settings. Doing so may affect some website features.
Protecting Your Information
We use reasonable administrative, technical, and physical safeguards appropriate for an orthodontic practice to protect personal information. No website or electronic transmission is completely secure, so we cannot guarantee absolute security.
Children
Our website and messaging program are intended for patients and families seeking orthodontic care. We do not knowingly collect personal information from children online for marketing purposes. A parent or legal guardian should provide information and consent for a minor patient.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page. Please review it periodically.
For terms that apply to our text-messaging program, including HELP and STOP instructions, please see our Terms & Conditions.